Green Energy for a Sustainable Future

Privacy Policy

Privacy Policy

Please endeavour to read through this privacy policy page to understand your right as a data subject and the basis of collecting your personal information.


Acceptance And Use

This privacy policy covers Greenesa and its subsidiaries, including (collectively, "Greenesa we, us, or our). By using our website, you signify acceptance of the terms of this Privacy Policy. When you click the accept button on the site, this is considered your official consent to process your personal information, consent to the collection, use, and disclosure of your personal information as described further below. We may request you to provide additional disclosures or information about the data processing practices of specific services. These notices may supplement or clarify our privacy practices or provide you with other choices about how we process your data.

If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, please do not use the Greenesa website and its related services.


Data Protection Principles

Personal data means any information that enables us to identify you, directly or indirectly, such as name, e-mail, address, telephone number, any form of identification number, or one or more factors specific to you or your beneficiary's identity.

We are committed to complying with applicable data protection laws and will ensure that personal data is:

Used lawfully, fairly and in a transparent way;

Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;

Relevant to the purposes we have told you about and limited only to those purposes;

Accurate and kept up to date;

Kept only as long as necessary for the purposes we have told you about;


Types Of Data We Collect From You

When you purchase on our website, we acquire some Data (PII) from you, such as

Personal Identifiable Information (PII): We Collect PII that includes first name, surname, email address, delivery address, and other relevant information, which helps us provide our services to you. We also collect some PII from you when you use the  website to apply for a job offer in another organization. We collect PII such as resume, job application form and other academic qualifications.

Financial Information: Bank account information, payment card primary account number (PAN), transaction history, and tax identification.

Sensitive PII: Information about the transactions you make on our Services, such as the names, mobile number, e-mail address, and other information about the directly connected accounts to your account, which are attracted to our service by you.

Correspondence: Survey responses, the information provided to our support team or user research team.


Non-Personal Information

Non-personal information refers to information that, by itself, does not identify you as a specific individual (e.g., demographic information or web site visitations). Greenesa may collect non-personal information through any of the methods discussed above and automatically through the use of industry-standard technologies described further below.


Information Collected Through Technology

While you visit the Greenesa site and decide not to participate in the completion on our website, Greenesa website or its third-party service providers may still collect non-personal information about your use of the website (e.g., your internet browser, operating system, IP address, connection speed, and the domain name of your internet service provider). The following methods may gather such information:

Cookies: Cookies, including local shared objects, are small pieces of information stored by your browser on your device's hard drive, which works by assigning to your computer a unique number that has no meaning outside of the Greenesa site. Cookies do not generally contain any personal information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not taking cookies may make certain features of the Greenesa materials unavailable to you.

 IP address: You may visit many areas of the Greenesa site anonymously without the need to become a registered user. Even in such cases, Greenesa may collect IP addresses automatically. An IP address is a number that is automatically assigned to your computer whenever you begin services with an internet services provider. Each time you access the Greenesa site and request one of Greenesa' pages, the server logs your IP address.

Beacons: Beacons are small pieces of data embedded in web pages and e-mails. Greenesa may use these technical methods in Html e-mails that Greenesa sends to users to determine whether they have opened those e-mails or clicked on links in those e-mails.


Automatically-Collected Information

We receive and store certain types of information automatically, such as whenever you interact with or use the Greenesa website. This information helps us address customer support issues, improve the Greenesa website's performance, provide you with a streamlined and personalized experience, and protect your account from fraud by detecting unauthorized access. Information collected automatically includes:

Online Identifiers: Geo location/tracking details, browser fingerprint, operating system, browser name, and version, or personal IP addresses.

Usage Data: Authentication data, security questions, click-stream data, public social networking posts, and other data collected via cookies and similar technologies.

For example, we may automatically receive and record the following information on our server logs:

How you came to and used the Greenesa website;

Device type and unique device identification numbers;

Device event information (such as crashes, system activity, and hardware settings, browser type, browser language, the date and time of your request and referral URL);

How your device interacts with the Greenesa website and Services, including pages accessed and links clicked;

Broad geographic location (e.g., country or city-level area); and

Other technical data collected through cookies, pixel tags, and other similar technologies uniquely identify your browser.

We may also use identifiers to recognize you when you access our website via an external link, such as a link appearing on a third party site.


How We Use Your Data

We may use your data for the following purposes:

  • Identification and authentication: we use your data to verify and create an account for you.
  • Communicating with you: we use your data when we communicate with you (e.g., when we respond to customer support or other inquiry).
  • Improving our services: we use your data to understand how you use our services and improve them. In general, we analyze aggregated data rather than specific user data. We may, however, need to analyze a particular case to address a problem (e.g., a bug that affects only a few accounts).
  • Customizing your experience: we use your data to personalize the service to you. May include remembering your preferences for language or volume or displaying site that you might enjoy, based upon your viewing choices.
  • To ensure network and data security: We process your personal information to enhance security, monitor and verify identity or service access, combat spam or other malware or security risks, and comply with applicable security laws and regulations. The threat landscape on the internet is continuously evolving, making it more critical than ever that we have accurate and up-to-date information about your use of Greenesa Services.
  • Marketing and advertising: we use your data to display ads and send you to offer. We may also use your data in delivering third-party advertisements to you. These may include "targeted ads" based upon your activities.
  • Exercising our rights: Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our terms of service.
  • Legal compliance: we use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
  • Protecting your information: where appropriate, we may anonymize, backup, and delete specific data.
  • For research and development: We process your personal information to understand better how you use and interact with Greenesa' Services. Also, we use such information to customize and improve Greenesa features and the content and layout of our site and applications and to develop new services.

We may use algorithms and other automated means to implement any of the above.


With Whom We Share Your Data

We share data with third parties as follows: With your consent, we may share your data with third parties where we have obtained your express permission to do so. You may revoke these consents.

  • Authorized vendors: We may share your data with third-party vendors that help us operate our website, process payments, and comply with your instructions and contractual obligations. These include payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, e-mail service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM), vendors.
  • Advertising: We may share your data with advertising companies to display relevant ads to you. Unless you expressly agree, we will not share or sell your name, e-mail address, or physical address with such persons.
  • Analytics: We may share your data with persons who provide analytics showing how customers are using our services.
  • Certain legal obligations: we may share your data where we believe disclosure is necessary to comply with a legal obligation or in connection with a corporate transaction.


Data Retention

We retain your data for as long as you have an account. When you close an account, we will delete your personal information. We may keep logs of automatically collected information (for internal analytics); your e-mail address, your tax information; communications with you; and your transactional information (for auditing, tax, and commercial purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.


Our COPPA Policy Towards Children

Greenesa complies with both the Children's Online Privacy Protection Act of 1998 (COPPA) and EU data subjects, with GDPR. We do not knowingly request to collect the personal information required for the Greenesa user account from any person under 18. Please notify us if you know of any individuals under the age of 18 using our website so we can take action to prevent access to our Services.


Cross Border Transfers

To facilitate our global operations, Greenesa may transfer, store, and process your information within our family of companies, partners, and service providers based throughout the world.

We contractually obligate recipients of your personal information to agree to at least the same level of privacy safeguards as required under applicable data protection laws. By communicating electronically with Greenesa, you acknowledge and agree to process your personal information in this way.

If you have a complaint about our privacy practices and our collection, use, or disclosure of personal information, please submit your request via any of Greenesa provided Contact Us mediums.


Security Measures For Safeguarding Your Information

Greenesa takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. These include, but are not limited to, internal reviews of (a) Greenesa' data collection; (b) storage and processing practices; (c) electronic security measures; and (d) physical security measures to guard against unauthorized access to systems where Greenesa stores personal information.

Please be aware that no security measures are perfect or impenetrable. Therefore, although we use industry-standard practices to protect your privacy, we cannot (and do not) guarantee the absolute security of personal data.


Third-Party Site And Links

The Greenesa contents may contain links to third parties who may collect personal information and non-personal information directly from you. Additionally, Greenesa may use third parties to provide components of the Greenesa contents. In either case, such third parties may have separate privacy policies and data collection practices independent of Greenesa. Greenesa: (a) has no responsibility or liability for these independent policies or actions; (b) is not responsible for the privacy practices or the content of such site, and (c) does not make any warranties or representations about the materials, products or services offered on such website or the security of any information you provide to them.


E-mails Communications

By creating an account, you consent to receive commercial e-mails from us. This includes newsletters and offers. Users from certain countries may have the ability to opt-out or opt in at the time of account creation. All users may decline to receive commercial messages in their account settings. Please note that any opt-out request may take several days to process, and you will continue to receive transactional e-mails from us (e.g., e-mails confirming transactions or providing information about your account).


Opting Out Of Messages From Us

To opt-out of any future promotional messages from us, you should unsubscribe in the body of the promotional message sent to you (found at the bottom of the e-mail) or send an unsubscribe request to us at We will process your request within a reasonable time after receipt.


Terms and Conditions

To learn more about our terms and conditions, please visit our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing the use of our website.


Changes To our Privacy Policy

Greenesa continually strives to implement new technologies and processes to protect you better, your privacy, and your use of the Greenesa service. As a result, changes to this privacy policy may be made by Greenesa from time to time. In no event will these changes result in the degradation of any security measures designed to protect you from unauthorized disclosure.


Cookies Policy


When you visit our website, our website sends a cookie to your device. We use cookies to improve your experience while on our website. Our cookie policy explains what cookies are, the type of cookies we use and how we use them. By using the Greenesa service, you consent to the use of cookies.

Our cookies policy explains what cookies are, how we use cookies, how third parties, affiliates we may partner with may use cookies on the Greenesa site, your choices regarding cookies and further information about cookies.


What are cookies?

A cookie is a small text file sent to and stored in the browser directories of your device (smartphone or PC). Cookies can be used for various purposes, such as identifying users and keeping track of preferences and activity. They enable a website to remember information about the user’s visit to the site.

Individual third-party partners and we use cookies on our website. We send it to you within emails or other communications (we refer to these together as our sites).

To the extent, the cookies we use for these purposes lead to the processing of your personal information.


Personal data (or data) under cookies statement

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.


Usage data cookies

Information collected automatically through this website includes:

the IP addresses or domain names of the computers used,

the URI addresses (uniform resource identifier),

the time of the request, the method used to submit the request to the server,

the size of the file received in response,

the numerical code indicating the status of the server’s answer (successful outcome, error, etc.),

the country of origin, the features of the browser and the operating system utilized by the user, 

the various time details per visit (e.g., the time spent on each page within site) and the information on the path followed within site with particular reference to the sequence of pages visited. Other parameters about the device operating system or the user’s environment.


What are your choices regarding disabling or blocking cookies?

Greenesa uses cookies to process your use of our website. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display correctly.


Cookie policy update

This policy is current as of the effective date set forth above. However, Greenesa may update this cookies notice from time to time as necessary. The terms that apply to you are those posted here on our website when you use our website. We solely advise you to print a copy for your records.


If you have any questions regarding our privacy and cookies policy, please contact us.

The privacy and cookies policy was last updated on 5th June 2020